How to respond to aggressive communication:

πŸ‘‰πŸ» Stay calm and pure before responding.
πŸ‘‰πŸ» Depersonalize the situation (β€œnot about me”).
πŸ‘‰πŸ» Empathize with hem (β€œare they struggled w/ change by lashing out?”)

@oliravi #SunPHP19

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