wctpa
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“Be honest with clients about stress and having to revise deadlines. They can be sympathetic.” @ShawnHooper #wctpa
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“Facebook and Twitter can’t take the place of friends and family in terms of human interaction.” @norcross #wctpa
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Listening to @Michele_Butcher @norcross @marktimemedia @bamadesigner @ShawnHooper talk about #mentalhealth. #wctpa
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RT @marktimemedia: Humidity #wapuu can’t handle the heat #wctpa
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Cute factor! My kids will love these @thewpvalet stickers. #wctpa
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.@wordcamptampa has been a fantastic event. Well organized, happy volunteers, and organizers haven’t collapsed yet. #wctpa
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“Try to avoid blindly doing big plugin updates in WordPress. Check out the changelog, etc.” @DevinVinson #wctpa
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“Devs: you should be monitoring make.wordpress.org/core. Core changes shouldn’t be a surprise.” @DevinVinson #wctpa
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.@DevinVinson helps us understand that VVV is not a communicable disease but stands for “Varying Vagrant Vagrants”. #wctpa
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.@Krogsgard is killing it with his #wctpa talk, but needs work on his Jenga skills.
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Great resource for understanding WordPress template hierarchy: developer.wordpress.org/themes/basics/… @Krogsgard #wctpa
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#wctpa just got more interesting. @Krogsgard is doing an impromptu talk on child themes. Great job (so far). 🙂
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“Customer service is the new marketing.” Preach it! @syedbalkhi #wctpa
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.@syedbalkhi could give a talk on watching paint dry and I would probably go and watch it. #wctpa
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“Most customers don’t complain, they just leave.” @syedbalkhi #wctpa
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“When doing support, set clear expectations to your clients. Example: note office hours in support emails.” @syedbalkhi #wctpa
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“We have 70 to 80 saved responses for our support in @optinmonster.” @syedbalkhi #wctpa
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“Data driven documentation is key. Know what customers have searched for as they submit tickets.” @syedbalkhi #wctpa
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“If someone tells me forums are low cost, then they don’t value their time very much.” @syedbalkhi #wctpa
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“Forums don’t avoid repeat issues because PEOPLE DON’T READ.” @syedbalkhi #wctpa
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Watching @syedbalkhi session on customer support. Always a great speaker. #wctpa
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.@Josh412 has built a plan that “Adds an endpoint to the WordPress REST API for searching via @SearchWP” github.com/CalderaWP/sear… #wctpa
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Here’s @wordcamptampa “looking to hire or for work” board. #wctpa
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.@wpengine has a free ebook on the WordPress REST API by @Josh412 wpengine.com/blog/wordpress… #wctpa
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Listening to @Josh412 talk about extending the REST API at #wctpa.
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“Don’t worry if people are stealing your music, worry if they aren’t.” #wctpa
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“Fancy chords don’t mean great music.” – Pete Townshend #wctpa
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“And speaking of original musical artists…” @carlsmith #wctpa
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“Why are we quick to think outside the box when we don’t know what’s in the box?” @carlsmith #wctpa
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The rumor that today’s #wctpa keynote from @carlsmith “Theft, Tributes & Collaboration” is about GAME OF THRONES is untrue.