wctpa

  • “Be honest with clients about stress and having to revise deadlines. They can be sympathetic.” @ShawnHooper #wctpa

  • “Facebook and Twitter can’t take the place of friends and family in terms of human interaction.” @norcross #wctpa

  • Listening to @Michele_Butcher @norcross @marktimemedia @bamadesigner @ShawnHooper talk about #mentalhealth. #wctpa

  • RT @marktimemedia: Humidity #wapuu can’t handle the heat #wctpa

  • Cute factor! My kids will love these @thewpvalet stickers. #wctpa

  • .@wordcamptampa has been a fantastic event. Well organized, happy volunteers, and organizers haven’t collapsed yet. #wctpa

  • “Try to avoid blindly doing big plugin updates in WordPress. Check out the changelog, etc.” @DevinVinson #wctpa

  • “Devs: you should be monitoring make.wordpress.org/core. Core changes shouldn’t be a surprise.” @DevinVinson #wctpa

  • .@DevinVinson helps us understand that VVV is not a communicable disease but stands for “Varying Vagrant Vagrants”. #wctpa

  • .@Krogsgard is killing it with his #wctpa talk, but needs work on his Jenga skills.

  • Great resource for understanding WordPress template hierarchy: developer.wordpress.org/themes/basics/… @Krogsgard #wctpa

  • #wctpa just got more interesting. @Krogsgard is doing an impromptu talk on child themes. Great job (so far). 🙂

  • “Customer service is the new marketing.” Preach it! @syedbalkhi #wctpa

  • .@syedbalkhi could give a talk on watching paint dry and I would probably go and watch it. #wctpa

  • “Most customers don’t complain, they just leave.” @syedbalkhi #wctpa

  • “When doing support, set clear expectations to your clients. Example: note office hours in support emails.” @syedbalkhi #wctpa

  • “We have 70 to 80 saved responses for our support in @optinmonster.” @syedbalkhi #wctpa

  • “Data driven documentation is key. Know what customers have searched for as they submit tickets.” @syedbalkhi #wctpa

  • “If someone tells me forums are low cost, then they don’t value their time very much.” @syedbalkhi #wctpa

  • “Forums don’t avoid repeat issues because PEOPLE DON’T READ.” @syedbalkhi #wctpa

  • Watching @syedbalkhi session on customer support. Always a great speaker. #wctpa

  • .@Josh412 has built a plan that “Adds an endpoint to the WordPress REST API for searching via @SearchWP” github.com/CalderaWP/sear… #wctpa

  • Here’s @wordcamptampa “looking to hire or for work” board. #wctpa

  • .@wpengine has a free ebook on the WordPress REST API by @Josh412 wpengine.com/blog/wordpress… #wctpa

  • Listening to @Josh412 talk about extending the REST API at #wctpa.

  • “Don’t worry if people are stealing your music, worry if they aren’t.” #wctpa

  • “Fancy chords don’t mean great music.” – Pete Townshend #wctpa

  • “And speaking of original musical artists…” @carlsmith #wctpa

  • “Why are we quick to think outside the box when we don’t know what’s in the box?” @carlsmith #wctpa

  • The rumor that today’s #wctpa keynote from @carlsmith “Theft, Tributes & Collaboration” is about GAME OF THRONES is untrue.