Your brain always looks 12 months ahead, it’s the carrot in your startup stick. @joestump #pressnomics

Great to see @joestump in the flesh. He’s talking about starting your startup. #PressNomics

Apologize to the customer even if it’s not your fault. If you are married, YOU ARLEADY KNOW THIS. @w3edge #pressnomics

Thank customers for using your software, even if it’s free. @w3edge #pressnomics

Since customers don’t read, assume that when you contact them. Remind them of possible solutions when you contact them. @w3edge #pressnomics

People don’t read. Customers read less. @w3edge #pressnomics

Regarding customer support, collect as much information as possible before engaging. @w3edge #pressnomics

If we are creating excellence in our products, we must be decisive. @w3edge #pressnomics

Damn good job so far from @w3edge – he’s not pulling any punches. #pressnomics

Frederick Townes @w3edge talking about open source in business development. #PressNomics

Great quote: think of customer support as a revenue center, not as a cost center. @mikkelsvane #pressnomics

Zendesk bootstrapped for 2 years.Gone from 0 to 300 employees from 2007 to 2012. @mikkelsvane #pressnomics

Mobile devices now take up more wifi traffic than laptops/computers. @mikkelsvane #pressnomics

ZenDesk video was awesome. “Have a better RELATIONSHIP with your customers”. Yeah, baby. @mikkelsvane #pressnomics

.@mikkelsvane says Playboy is Zendesk client. Men in audience now convincing wives they need to do “research”. #pressnomics

Zendesk CEO @mikkelsvane talking about the story of his company. #pressnomics

Awesome. #PressNomics donated $5k+ to St. Jude’s Children’s Hospital.

Day two of #pressnomics is about to begin. Already seeing some great photos on the live wall: dimensionmedia.wpengine.com/photo-wall/

For me, 404. RT @ryancduff: Sensory packets are being sent to my brain, but my brain is responding 503 Service Unavailable. #Pressnomics

So who’s doing what, when, and where for breakfast my fellow #pressnomics hustlers?

Armchair WordCampers – don’t forget that today can follow Day 2 of #pressnomics.

RT @jameshicks: #PressNomics Day 1 socialcam.com/s/yb9QJBgM

Let’s try this again. Panoramic photo of #pressnomics after party.

Panoramic shot of #pressnomics after party.

#pressnomics after party at Gangplank.

Whether you were at #pressnomics or not, you can check out some cool shots of today here: bitly.com/UkAOE3

Why didn’t everyone raise their hand when @gregarious asked “who creates content?”. WE ALL DO IF WE WORK WITH WORDPRESS. #pressnomics

#pressnomics – @gregarious has an awesome cool point on the misuse of the word “awesome” and “cool”.

If developers pair up more with designers, both can improve interfaces for our plugins/themes. @gregarious #pressnomics

“Not my job.” “You got up this morning and fed yourself, but you weren’t a farmer.” @gregarious #pressnomics